Frequently Asked Questions
Everything you need to know about your order and our minimalist collection.
What is your shipping policy?
We offer standard and express shipping worldwide. Orders are typically processed within 24-48 hours, and tracking details are provided via email once your package has been dispatched.
How do I process a return?
If you are not satisfied with your purchase, you can return full-priced items within 14 days of delivery. Items must be in original condition with all tags attached.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I know which size to choose?
Each product page includes a detailed size guide and specific garment measurements. If you are between sizes, we recommend checking the fit notes or contacting our styling team for advice.
Do you offer international shipping?
Yes, we ship to most countries globally. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
Can I change or cancel my order?
Once an order is placed, we move quickly to process it. Please contact our customer care team immediately if you need to make changes, though we cannot guarantee adjustments once the order is in the packing stage.